Frequently Asked Questions
Things we get asked a lot
Exercise physiology uses evidence-based exercise and lifestyle strategies to reduce pain, improve health, build strength, and support better physical function. While physiotherapy often includes more hands-on treatment and acute symptom management, exercise physiology focuses on progressive exercise and long-term capacity building for chronic conditions, work, sport, hobbies and everyday life.
We meet you where you’re at with a supportive, no-judgement approach. During this 60-minute consultation, we take the time to understand your history, goals and current challenges while using professional assessment tools to establish your functional baseline. Together, we develop a clear roadmap, and you’ll leave with a personalised plan and practical exercise program ready to begin straight away.
You're certainly not alone.
Many of our clients haven't exercised regularly for years, or have never followed an exercise program before.
You don't need to be fit, coordinated or experienced.
We'll start with simple exercises matched to your current ability and gradually build your strength, confidence and mobility over time.
There's no boot camp, no pressure and no expectation that you'll "keep up" with anyone else.
The program is designed entirely around you.
Our mobile model is designed for flexibility, convenience and real-world training environments, with all equipment provided by our team.
Home or Office: We tailor sessions to your environment and available space.
Private or Residential Gyms: Learn to use equipment safely and confidently.
Commercial Gyms: Guided support and structured programming in your preferred gym setting.
Parks, Pools & Community Spaces: Functional sessions in local outdoor and community environments.
Sessions are designed to provide ongoing coaching, guidance and progression tailored to your goals. We review your progress, refine technique, introduce new challenges and adapt your program as needed to keep you motivated, supported, and progressing confidently between sessions.
Yes.
Exercise programs are individually designed around your medical history, current health conditions, medications and personal goals.
Whether you're managing arthritis, diabetes, osteoporosis, heart disease, Parkinson's disease or recovering from surgery, your program will be carefully tailored to ensure it's both safe and effective.
We'll work closely with your GP, specialist and other healthcare providers whenever appropriate to provide coordinated care.
Absolutely.
Falls are one of the leading causes of injury as we get older, but many falls can be prevented with the right exercise program.
We'll assess your:
Balance
Walking pattern
Leg strength
Mobility
Confidence moving around your home
Your personalised program will focus on improving stability, strengthening key muscle groups and helping you feel more confident with everyday activities such as walking, getting in and out of chairs, climbing stairs and navigating uneven surfaces.
Our goal isn't simply to prevent falls, it's to help you continue living independently and confidently.
This is one of the most common questions we hear.
The answer is no. When prescribed correctly, exercise is actually one of the most effective treatments for osteoarthritis.
Many people avoid movement because they worry it will damage their joints further. In reality, appropriate exercise helps:
Reduce joint pain
Improve flexibility
Increase muscle strength
Improve balance
Make everyday activities easier
Every program is tailored to your individual needs and we'll progress at a pace that feels comfortable for you.
No — we bring all required equipment directly to you. We also provide guidance on equipment you already have, along with recommendations for suitable home exercise equipment. Sessions can incorporate practical everyday items and environments around your home or community to support functional strength, confidence and long-term progress.
No. You don't need a referral to book an appointment privately.
However, if you're eligible for funding through a Medicare Chronic Condition Management (CCM) Plan, Support at Home, DVA, NDIS, WorkCover or another funding scheme, your GP or case manager may need to provide a referral first.
If you're unsure what you're eligible for, don't worry. We can talk you through your options before your first appointment and help make the process as simple as possible.
Yes, many people are eligible.
If your GP has prepared a Chronic Condition Management (CCM) Plan, you may be eligible for a Medicare rebate for up to five Exercise Physiology appointments per calendar year.
The current Medicare rebate is $63.40 per session, which helps reduce your out-of-pocket costs. We'll explain how the rebate works, discuss any gap payment before your first appointment, and answer any questions you may have.
If you're unsure whether you have a valid referral or if you're eligible, simply get in touch. We're happy to guide you through the process and help you access the care that's right for you.
Everyone is different, but many clients begin noticing improvements within the first few weeks.
You may find that everyday tasks become easier, you're walking with more confidence or your pain begins to settle.
Long-term improvements come from consistency rather than intensity.
We'll regularly review your progress and adjust your program as your strength, mobility and confidence improve.
Yes. While we specialise in mobile on-site care, we also offer secure online video consultations. These sessions are ideal for coaching, exercise progression reviews, education, accountability, and maintaining consistency while travelling or managing a busy schedule.
We recommend wearing comfortable, non-restrictive clothing and supportive enclosed shoes. As we meet you where you're at, the most important thing is that you feel comfortable and able to move freely.